Our commitment to quality

At Facts International we are dedicated to providing the highest quality research to our clients. We hold several accreditations and awards and our senior management have memberships with some of the leading research associations, both in Australia and internationally.

Australian Market and Social Research Society (AMSRS)

Australian Market and Social Research Society (AMSRS) logoFacts International Managing Director, Emily Kettle; Research Manager, Jo Brockhurst and Consultant Tracey Hardie all hold full AMSRS memberships. Facts International follows the AMSRS Code of Professional Behaviour, which covers both the ethical requirements and standard conditions of conducting and reporting market and social research in Australia.

To find out more about AMSRS please visit www.amsrs.com.au



ESOMAR logoFacts International’s CEO, Crispin Beale, is a Representative for ESOMAR UK and as such promotes the ICC/ESOMAR International Code of Practice and Professional Standards, something Facts is proud to adhere to.

To find out more about ESOMAR please visit www.esomar.org


Market Research Society (MRS)

Market Research Society (MRS) logoFacts International is an MRS Company Partner and our CEO, Crispin Beale is an elected member of the MRS Council. Like with ESOMAR, Facts is proud to adhere to the MRS Code of Conduct something that is reflected in everything we do.

To find out more about MRS please visit www.mrs.org.uk


Fair Data accreditation from the MRS

Fair Data logoFacts International is accredited with the Fair Data mark, an initiative of the Market Research Society (MRS) to show that an organisation can be trusted to use personal data in an ethical way. The Fair Data mark is a guarantee that Facts International meets the Fair Data principles, which undergoes an audit process to ensure continued compliance.

To find out more about Fair Data please visit www.fairdata.org.uk


ISO 20252 and 9001:2006 Standards

ISO 20252 accreditationFacts International is accredited with the ISO 20252 and 9001:2006 standards which set out requirements for a quality management system. These globally recognised standards form the basis for everything we do and ensure the highest standards are met.

To find out more about ISO 20252 please visit: www.standards.org/standards/listing/iso_20252
To find out more about ISO 9001 please visit: www.standards.org/standards/listing/iso_9001 or www.iso9001.com


Investors in People Gold

Investors in People Gold logoFacts International is recognised not just for the quality of the work it produces but also for the investment in the quality of its workforce. In 2011 Facts International became the first research company to be awarded the prestigious Gold Investors in People award.

To find out more about Investors in People please visit www.investorsinpeople.co.uk