Telephone interviewing experience

A telephone interviewer at the Facts International communications centreAt Facts International we've been providing telephone interviewing services since 1985. Our experience spans a range of sectors including financial, government, retail, health and education to name but a few and from within our extensive, 200 seat, state-of-the-art telephone communications centre we've delivered a multitude of projects. Projects range from short customer satisfaction surveys to in-depth research interviews and with 24/7 capabilities we're able to service all time zones.


Typical types of project delivered from our communications centre include:

  • Brand tracking studies
  • Customer satisfaction studies
  • Customer and prospect experience studies
  • Brand and reputation audits
  • Proposition and message testing

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Discover some of our telephone market research case studies below: