At Facts International we've been providing telephone interviewing services since 1985. Our experience spans a range of sectors including financial, government, retail, health and education to name but a few and from within our extensive, 200 seat, state-of-the-art telephone communications centre we've delivered a multitude of projects. Projects range from short customer satisfaction surveys to in-depth research interviews and with 24/7 capabilities we're able to service all time zones.
Typical types of project delivered from our communications centre include:
- Brand tracking studies
- Customer satisfaction studies
- Customer and prospect experience studies
- Brand and reputation audits
- Proposition and message testing
Discover some of our telephone market research case studies below: